Terms of service
Last Updated: August, 2026
Welcome to Within Oracle.
Within Oracle is operated by Yore Pty Ltd. In these Terms of Service, “Within Oracle,” “we,” “us,” and “our” refer to Yore Pty Ltd trading as Within Oracle.
By accessing our website or purchasing from us, you agree to these Terms and any policies or product-specific information made available through our website.
1. Use of Our Website
You may use our website only for lawful purposes.
You must not misuse the website, interfere with its security or operation, attempt unauthorized access, introduce harmful code, scrape or copy content without permission, or use our website or content for fraudulent or unlawful purposes.
We may restrict access where reasonably necessary to protect our website, customers, business, or third parties.
2. Products
Within Oracle offers physical products, which may include accessories, jewelry, handmade or small-batch pieces, natural-material products, curated or mystery products, limited releases, and other goods introduced from time to time.
We make reasonable efforts to ensure product descriptions, images, prices, and other information are accurate.
Colors and appearance may vary slightly depending on screen settings, photography, lighting, materials, and production methods.
Natural, handmade, small-batch, or individually selected products may also contain reasonable variations in color, shape, texture, pattern, markings, placement, or finish.
For mystery, assorted, or curated products, the exact combination or variation received may differ where this is clearly stated in the product description.
3. Product Availability
All products are subject to availability.
We may limit quantities, discontinue products, restrict delivery to certain locations, or correct errors in product descriptions, prices, or availability.
If a product becomes unavailable after you have paid and we cannot reasonably fulfill your order, we will contact you and provide an appropriate solution, which may include a refund or alternative where agreed.
4. Orders
Placing an order does not guarantee that we will accept or fulfill it.
We may cancel or decline an order where reasonably necessary, including where:
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A product is unavailable
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Payment cannot be processed
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There is an obvious pricing or listing error
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Required order information is incomplete
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We reasonably suspect fraud or unauthorized activity
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We cannot deliver to the requested location
If we cancel an order after payment and the product has not been supplied, the applicable amount will be refunded.
You are responsible for checking your order information before completing your purchase, including your shipping address, product selection, quantity, size, model, color, compatibility, and other selected options.
Please contact us as soon as possible if you notice an error. Changes cannot be guaranteed once packing, fulfillment, or dispatch has begun.
5. Prices and Payment
Prices are displayed in the currency shown on our website or at checkout.
The total amount payable to us will be displayed before you complete your purchase.
Prices may change at any time, but changes will not normally affect orders already completed.
Payments may be processed through third-party payment providers and may be subject to their terms and security procedures.
International purchases may be subject to customs duties, import taxes, VAT, handling fees, foreign exchange fees, or other charges imposed by governments, banks, couriers, or other third parties.
Unless otherwise stated at checkout or required by applicable law, these third-party charges are the customer's responsibility.
6. Shipping and Delivery
Shipping availability, costs, processing times, and estimated delivery times may vary depending on the product and destination.
Delivery estimates are provided as guidance unless expressly stated otherwise.
Orders may occasionally be delayed by customs, postal or courier conditions, severe weather, public holidays, local disruptions, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address.
Additional shipping or redelivery costs may apply where a parcel cannot be delivered solely because incorrect or incomplete information was provided by the customer, subject to applicable law.
Please see our Shipping Policy for additional information.
7. Returns, Exchanges and Refunds
Returns, exchanges, refunds, damaged items, incorrect orders, cancellations, and return shipping costs are governed by our Refund & Returns Policy.
Where our voluntary return policy does not provide a return or refund, you may still have additional rights under the consumer laws applicable to your purchase.
Nothing in these Terms or our Refund & Returns Policy removes any consumer right or remedy that cannot legally be excluded.
8. Promotions and Discount Codes
We may offer promotions, bundles, gifts, discounts, or limited-time offers.
Unless otherwise stated:
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Offers are subject to availability
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Offers may have eligibility or usage limits
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Discount codes may not be combined
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Offers may expire
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Discounts cannot normally be applied retrospectively
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Promotional offers have no standalone cash value
We may cancel or correct an offer where it contains an obvious error or is being used fraudulently, subject to applicable law.
9. Intellectual Property
Unless otherwise stated, the Within Oracle name, branding, logos, product names, artwork, designs, photography, videos, graphics, written content, packaging designs, website content, and other original materials are owned by, licensed to, or used with permission by Within Oracle.
You may not copy, reproduce, modify, distribute, sell, republish, commercially exploit, or create derivative works from our intellectual property without prior written permission.
Purchasing a product does not transfer ownership of any associated intellectual property.
10. Third-Party Services
We may use third-party providers for services including website hosting, payments, manufacturing, fulfillment, shipping, analytics, and other business operations.
We may also link to third-party websites or services.
Third-party services may have their own terms and privacy policies.
We are not responsible for independent third-party websites, content, or services that we do not own or control, except where applicable law makes us responsible for goods or services supplied to you.
11. Privacy
Our collection and use of personal information is governed by our Privacy Policy.
By using our website or purchasing from us, you acknowledge that information may be processed as reasonably necessary to operate the website, process payments, fulfill orders, provide customer service, and perform other activities described in our Privacy Policy.
12. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable because of maintenance, updates, technical issues, security work, provider outages, or circumstances outside our reasonable control.
We may update, modify, or discontinue website features where reasonably necessary.
13. Liability
Nothing in these Terms excludes, restricts, or modifies any liability, guarantee, right, or remedy that cannot legally be excluded.
To the extent permitted by applicable law, we are not responsible for loss caused solely by:
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Incorrect information supplied by the customer
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Misuse or improper care of a product
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Failure to follow reasonable product instructions
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Unauthorized or unlawful use of our website
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Independent third-party services outside our reasonable control
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Circumstances outside our reasonable control
To the extent permitted by law, we are not liable for indirect or consequential loss that was not reasonably foreseeable.
This section does not limit any rights you may have regarding faulty products, misleading representations, unsafe products, or other matters protected by applicable law.
14. Governing Law
These Terms are governed by the laws of New South Wales, Australia.
However, this does not remove or limit any mandatory consumer rights available to you under the laws applicable to your purchase.
Where reasonably possible, we encourage customers to contact us first so that we can try to resolve any issue directly.
Nothing in these Terms prevents you from using any consumer protection agency, court, tribunal, payment dispute process, or other remedy available to you under applicable law.
15. Changes to These Terms
We may update these Terms from time to time to reflect changes to our products, website, business operations, or legal requirements.
The latest version will be published on our website with an updated “Last Updated” date.
For an order already placed, the Terms and policies in effect at the time of purchase will generally apply to that order unless a later change is required by law, benefits you, or is otherwise agreed.
16. General
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
These Terms, together with our Privacy Policy, Shipping Policy, Refund & Returns Policy, product descriptions, checkout information, and any other clearly disclosed product-specific conditions, form the agreement relating to purchases made through Within Oracle.
17. Contact
For questions about these Terms or an order, please contact: