Privacy policy
Last updated: June 20, 2026
Within Oracle is operated by Yore Pty Ltd. Within Oracle operates this store, website, web app, and related digital services, including all related information, content, features, tools, products, subscriptions, reports, readings, digital downloads, and services, in order to provide you, the customer, with a curated digital shopping and self-reflection experience (the "Services"). Our store is powered by Shopify, which enables us to provide the shopping experience to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, create an account, make a purchase or other transaction, access our web app, subscribe to a membership, request a digital report or reading, download a digital product, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
· Contact details including your name, address, billing address, shipping address, phone number, and email address.
· Financial and transaction information including payment method details, transaction details, form of payment, payment confirmation, billing history, subscription status, invoice information, items purchased, items viewed, items added to cart, returns, cancellations, and other payment or order-related details.
· Account information including your username, password, account settings, membership status, subscription preferences, and saved preferences.
· Profile and reading information that you choose to provide, such as birth date, birth time, birth location, time zone, gender, personal intentions, questions, selected themes, or other details submitted for personalized digital reports, personal insight reports, app features, or self-reflection tools.
· Communications with us including the information you include in emails, forms, customer support inquiries, order notes, app submissions, or other messages you send to us.
· Device information including information about your device, browser, operating system, network connection, IP address, and other unique identifiers.
· Usage information including information regarding your interaction with the Services, such as how and when you use or navigate our website, store, checkout, web app, account pages, subscription features, product pages, emails, and digital tools.
· Payment information is processed by our payment processors, such as Shopify Payments and/or Stripe. We do not store full payment card numbers on our own servers.
2. Personal Information Sources
We may collect personal information from the following sources:
· Directly from you, including when you create an account, visit or use the Services, make a purchase, subscribe to a membership, submit information for a digital report or reading, download a digital product, complete a form, communicate with us, or otherwise provide us with your personal information.
· Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
· From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
· From our partners or other third parties, where permitted by law.
3. How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
· Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, process payments, fulfill orders, provide digital downloads, generate or deliver personalized digital reports, provide access to web app features, manage subscriptions, remember your preferences, send notifications related to your account, process purchases, returns, cancellations or other transactions, create and manage your account, arrange shipping where applicable, facilitate any returns or exchanges, and create a customized shopping and self-reflection experience. This may include using your personal information to better tailor, maintain, test, and improve the Services.
· Generate Digital Content and App Features. When you submit information for a personalized digital report, personal insight report, app feature, or self-reflection tool, we may use the information you provide to generate, personalize, display, deliver, or save your results. Some digital content may be generated or assisted by automated tools or artificial intelligence service providers. These outputs are provided for self-reflection, lifestyle, and personal insight purposes.
· Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously purchased, viewed, or added to your cart and other activity on the Services.
· Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
· Communicating with You. We use your personal information to provide customer support, respond to your inquiries, deliver order or account updates, send digital product or subscription-related notices, and maintain our business relationship with you.
· Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.
4. How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
· With Shopify, vendors, and other third parties who perform services on our behalf, such as store hosting, checkout, payment processing, subscription billing, customer accounts, data analytics, customer support, cloud storage, database hosting, email delivery, digital product delivery, fraud prevention, fulfillment, shipping, and technical support.
· With payment processors, such as Shopify Payments and/or Stripe, to process payments, manage subscriptions, issue invoices, handle billing updates, prevent fraud, and comply with payment-related legal or regulatory requirements.
· With technology, hosting, database, email, analytics, and AI service providers where necessary to operate the Services, provide account access, deliver digital products, generate personalized digital content, maintain app functionality, and improve our Services.
· With business and marketing partners to provide marketing services and advertise to you. For example, we may use Shopify and other service providers to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites.
· When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as through your use of social media widgets, login integrations, payment tools, or other connected services.
· With our affiliates or otherwise within our corporate group.
· In connection with a business transaction such as a merger, acquisition, financing, restructuring, bankruptcy, or sale of assets.
· To comply with any applicable legal obligations, including to respond to subpoenas, search warrants and similar requests, to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
5. Relationship with Shopify
The store portion of the Services is hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services may be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you.
In addition, to help protect, grow, and improve our business, we may use certain Shopify features that incorporate data and information obtained from your interactions with our store, along with other merchants and with Shopify. To provide these features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify.
In these circumstances, Shopify may be responsible for the processing of certain personal information, including for responding to requests to exercise rights over use of personal information for those purposes. To learn more about how Shopify uses personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.
6. Digital Reports, App Features, and AI-Assisted Content
Within Oracle may offer digital self-reflection and lifestyle products, including personalized digital energy reports, personal insight reports, digital wallpapers, account-based app features, and membership access. When you submit information for these products or features, we use the information you provide to generate, personalize, display, deliver, and improve the relevant digital content or service.
Some reports, readings, recommendations, summaries, or other digital content may be generated or assisted by automated tools, algorithms, or artificial intelligence service providers. We may process the information you submit through these tools only as reasonably necessary to provide the requested service, maintain the functionality of the Services, improve our products, comply with our legal obligations, or protect the security and integrity of our Services.
You should not submit information that you do not want processed for the purpose of receiving the relevant digital product, report, app feature, or service. You are responsible for ensuring that any information you provide is accurate and that you have the right to provide it.
7. Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties, including social media platforms, payment processors, app platforms, or other services. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites.
Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply endorsement of the content on those platforms or of their owners or operators, except as disclosed on the Services.
8. Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction.
If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
9. Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, fulfill an order, deliver a digital product, manage a subscription, comply with legal obligations, resolve disputes, prevent fraud, enforce contracts or policies, or maintain business records.
Where reasonably possible and appropriate, we may delete, anonymize, or de-identify information that is no longer needed for the purposes described in this Privacy Policy.
10. Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
· Right to Access / Know. You may have a right to request access to personal information that we hold about you.
· Right to Delete. You may have a right to request that we delete personal information we maintain about you.
· Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
· Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
· Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws.
· Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as emails about your account, orders, digital products, subscriptions, or other transactions.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we may treat this as a request to opt out for the device and browser that you use to visit the website, where required by applicable law.
Other than Global Privacy Control where required by applicable law, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
If you reside in the United Kingdom or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:
· Objection to Processing and Restriction of Processing. You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
· Withdrawal of Consent. Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we may require that the agent provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
11. Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or to lodge your complaint with your local data protection authority.
12. International Transfers
Please note that we may transfer, store, and process your personal information outside the country where you live.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, the United Kingdom International Data Transfer Agreement or Addendum, or any other lawful transfer mechanism recognized by applicable law, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices, technology, services, legal requirements, or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.
14. Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at contact@withinoracle.com.
For the purpose of applicable data protection laws, we are the data controller of your personal information.